Key Contributions Through Design

During my tenure at Verizon Wireless as a Technical Support Expert, I not only delivered exceptional customer support but also became a trusted creative partner within the department. By collaborating with senior management and internal teams, I used my design expertise to solve challenges, boost team morale, and support strategic goals through professional visual solutions.

Logo Design: Won a department-wide logo competition and created visual identities for teams and programs, fostering unity and recognition.

Presentation Design: Developed polished, impactful presentations for monthly team meetings, improving communication and alignment.

Team Morale: Designed graphics for team-building events and recognition programs, boosting engagement and culture.

Rewards Programs: Created visuals for internal initiatives, driving participation and improving KPIs with clear and motivating designs.

Problem-Solving: Delivered creative solutions that enhanced communication, strengthened team identity, and supported strategic goals.